Legal · Privacy
Privacy Policy
Last updated: March 1, 2026
Our commitment to your privacy
Pallmark takes data privacy seriously. This policy explains what personal data we collect, why we collect it, how it is used and protected, and what rights you have regarding that data. It applies to all users of this website and anyone who contacts us through our service channels.
1. Data we collect
Information you provide directly
When you use our contact form or reach out by email, we may collect the following:
- Your name and email address
- The subject and content of your message
- Any additional details you choose to share about your business situation
Legal basis: Consent and legitimate interest in responding to your inquiry.
Data collected automatically
When you visit this website, certain technical data is collected automatically:
- IP address and approximate geographic region
- Browser type, version, and operating system
- Pages visited, time spent on site, and referring URLs
- Device type (desktop, tablet, mobile)
Legal basis: Legitimate interest in maintaining and improving the website.
Cookies and tracking technologies
We use cookies and similar technologies to understand how visitors interact with the website. Please refer to our Cookie Policy for a full explanation of the technologies used and how to manage your preferences.
Data retention periods
- Contact form submissions: retained for up to 24 months for follow-up and service history
- Website analytics data: aggregated, retained for 26 months per standard analytics practice
- Cookie consent records: retained for 12 months from the date consent was recorded
2. How we use your data
Responding to inquiries
We use contact form data solely to respond to your message and answer questions about our services. We do not add you to marketing lists without your explicit consent.
Website improvement
Anonymized analytics data helps us understand which pages are useful, where users encounter difficulties, and how to improve the overall experience.
Legal and compliance obligations
In limited circumstances, we may be required to retain or disclose data in response to legal process or regulatory requirements.
Third-party sharing
We do not sell your personal data. Data may be shared with analytics and advertising platforms (such as Google Analytics) only where you have provided consent through cookie preferences. Any third-party processors are required to handle data in accordance with applicable privacy regulations.
3. Data protection measures
Secure transmission
All data submitted through this website is transmitted over encrypted HTTPS connections to prevent interception in transit.
Access controls
Access to stored contact information is limited to authorized personnel on a need-to-know basis.
Data minimization
We collect only the data necessary for the stated purpose and do not retain it longer than needed.
Breach notification
In the event of a data breach that affects your rights, we will notify affected individuals in accordance with applicable legal requirements.
4. Your rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right to access — request a copy of the personal data we hold about you
- Right to rectification — request correction of inaccurate or incomplete data
- Right to erasure — request deletion of your personal data where there is no overriding legal basis for retention
- Right to data portability — receive your data in a structured, machine-readable format
- Right to object — object to processing based on legitimate interest
- Right to restrict processing — request that we limit how we use your data while a dispute is resolved
To exercise any of these rights, please use our contact page. We will respond within the timeframe required by applicable law, typically within 30 days.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features.
- Disable cookies through your browser settings (see our Cookie Policy for more details).
- Contact us directly to request the deletion of any previously shared personal data.
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.